To ensure you get the very best results from your print, we ask all of our clients to review our helpful guide before sending your print ready artwork to us. This will ensure your artwork matches our requirements and you can enjoy hassle free production of your order. Please take the time to read through our helpful guide on preparing print ready files to ensure there are no delays in processing your order.
Sending your files
Your print ready artwork can be uploaded once a product is added to your basket. We accept large files up to 100mb in size using this method (depending on the upload capacity of your internet connection). To reduce file sizes we recommend compressing your files into a zip file before uploading.
Artwork may also be supplied to us by email if the total file size is below 10mb.
For larger files we recommend using a file transfer service such as yousendit.com or wetransfer.com.
All print ready files should be sent to: firstname.lastname@example.org along with your order number.
We recommend all artwork to be supplied in press quality PDF format with all fonts either embedded or outlined. We are able to accept the following file formats for print:
Adobe PDF, Encapsulated Postscript, Adobe Photoshop
Adobe Illustrator, JPG, TIFF and PNG Images and Microsoft Word.
See our template downloads area for ready made print templates for you to use before you begin any design work. Templates for all of our major products sizes are available, custom templates are available on request.
Without a doubt the most common mistake in supplied artwork is missing off the bleed area. Often miss understood and generally the source of confusion for many designers just starting out in preparing artwork for print.
We require all artwork to include a bleed area to allow for the tolerance of our guillotines. We recommend that all elements in your artwork intended to go to the very edge of your finished job should extend a further 3mm beyond the edge.
We also advise a safe zone of 5mm around the edge of your finished page size for text or images not included in the bleed. This will avoid text being cut off if there is any movement in the sheets while cutting.
Bleed areas can be set in design software such as Adobe Indesign and Illustrator in the document setup but remember to include this bleed area when saving your pdf file! If you are still unsure about setting up your document correctly please see our template downloads area where we have ready made templates available for all of our major product sizes. Custom templates are available on request.
Please ensure that all embedded images are saved using a CMYK colour profile. While RGB images look good on screen these images will be converted to CMYK which can alter the appear significantly. We recommend this conversion to carried out on the client-side so you have full control over the conversion process.
Colour matching to a previously printed job MUST be brought to our attention at the ordering stage. A hard copy sample will be required before printing can commence. We cannot be held responsible if your printed work does not match your requirements unless those requirements are brought to our attention prior to print.
When supplying artwork where text has not been converted to outlines we ask that you supply us with copies of the fonts used in your artwork. Whilst we have an extensive font collection, there is no guarantee that the version you have used matches ours. This can result in the placement and spacing of your text to change drastically.
Tip: To outline fonts in Adobe Illustrator, first you need to select all the elements in your document: Select -> All and then to outline the fonts: Type -> Create Outlines.
All images must be at least 300dpi and saved as CMYK in order to be suitable for high quality print. Images sources on the internet tend to be 72dpi and RGB which are too low in resolution for printing. Re-sampling an image from 72dpi to 300dpi will not improve its quality and will not be suitable for print.
High resolution digital proofs in pdf format are available on request for every job we process.